Rathnayaka Group Services
Customer Experience
refers to the overall perception customers have of their interactions with a business, from the first contact to the post-purchase phase. It encompasses every touchpoint and moment where a customer engages with a company, product, or service. Delivering a superior customer experience is key to building loyalty, increasing customer satisfaction, and driving business growth.
EXECUTIVE -
CUSTOMER SERVICES
Full Time Chinese Calendar
Should Be Fluent in English and Chinese (Mandarin) Verbal & Written.
✔ Handle Inbound and Outbound Customer Calls.
✓ Manage and Resolve Customer Complaints via Written Communication.
✔ Flexibility To Work in Shifts, Including Evenings, Weekends, and Holidays.
More information in the caption, and www.rathnayakagp.com/careers Contact: +94